Refund And Cancellation Policy

Refund and Usage Policy – Pinatapin.com


Issues Arising During Usage

Pinatapin.com is not responsible for any issues caused by user errors during the use of products or services purchased. All risks and responsibilities related to usage are the user's. Due to the nature of these digital services, the cancellation rights under distance selling contracts do not apply. Therefore, no refunds or exchanges will be made under any circumstances. Users accept these terms beforehand.


Breach of Usage Terms and Account Restrictions

If any violation of the terms of use is detected in the services provided by Pinatapin.com, the user's access to their account may be temporarily or permanently restricted, with the consent of the copyright holder. In such cases, the user acknowledges and agrees that they will not be able to re-access the system and will not demand refunds for any payments made up until that point.


Bonus and Promotion Usage

Bonuses, campaigns, and promotions offered by Pinatapin.com are temporary and do not grant permanent rights to the user. The maximum usage period for these advantages is 3 months from the delivery date. Any unused bonuses after this period will be automatically canceled by the system. The user has no right to request the use of bonuses after this expiration.


Violations of Game Rules and Responsibility

Any actions that violate the game’s rules, such as purchasing gold from illegal channels, using cheating software, or using unfair power-boosting methods, may lead to the permanent suspension of the user’s account by the game service provider. In such cases, the responsibility lies with the user, and Pinatapin.com will not accept any liability or provide a refund.

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